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handmade

Handmade

eco friendly

Eco-friendly

fair tradde

Fair trade

100% natural

100% natural

child labour free

Child labour free

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Pink Flat Rugs
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Felt Flat Coaster Light Grey
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Quality Granted
We use 100% pure wool to give you the soft touch on our every product

A leading manufacturer and exporter of quality felt products made of 100% New Zealand sheep wool and are 100% hand made by Nepali Women. A Fairly traded Women Empowering company.

We accept the following payment methods:

Bank transfer, Credit Cards(Visa,MasterCard,americam Express),Paypal,Wire,TT,LC

If you have any queries about the payment methods please feel free to contact our customer care representative.



Please fill out this form with all the details. We’ll be back to you via email.

Shipping Cost is free for retail buyers/customers .For wholesaler or reseller please fill the wholesale request form.

We do have 3 categories for shippings depending on the shipment volume/weight.

  • Express Shipping
  • Air Cargo Shipping
  • Sea Freight                                                                                                                                                                                                                                                                               Express shipping : Mostly for small packages orders we use DHL, FEDEX, UPS depending on the region or buyers location.Normally it takes 7 to 10 days for delivery depending on the region.We do also use this service for regular customers medium wholesale orders and others wholesale order on customer request or needs.

Air Cargo: We do use this service on Wholesale and Bulk Order. Buyers should make orders above 100+, 200+……. kg shipment to send through this servies.It normally takes 1 to 2 weeks to arrive at the nearest International airport.

Sea Freight :We do use this service only on customer demands or needs.The shipment must be above 1000+ kgs or full container to use this service.It normally takes 2 months to 4 months to arrive at the nearest Port of buyers depending on the Zone.

 We have a fair and honest refund policy for any dissatisfaction in some cases. If you are not happy with any of your ordered items or are damaged you do have to follow below points

 

  • The refund request has to be made within 4 working days of delivery.
  • Return shipping charges have to be handled by the buyers and we don’t refund the shipping cost of shipment unless the products are manufacturer defects.
  • The item has to be returned in its original state with no any physical damage.
  • Change of mind does not qualify for the return, exchange, and refund
  • Wholesale and custom order items are not eligible for return and refund.
  • Product return request on slight variation of sizes and colour won’t be acceptable as it is clearly noted on all product description as it is handmade, slight variation on size should be considerable and variation of colours due to different screen resolution on different devices.
  • For the refund payment we will only confirm once we receive and inspect the refunded product from our end condition may apply if there is any kind of damage,wrinkle,dirt on products. 



If there are any queries or confusion regarding our refund and return policies please contact us.

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A leading manufacturer and exporter of quality felt products made of 100% New Zealand sheep wool and are 100% hand made by Nepali Women. A Fairly traded Women Empowering company.

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  • Address:Tokha, Kathmandu, Nepal
  • Phone:+9779803953957
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